Customized to fit the needs of your community.

We offer comprehensive and custom-built resident utility management services and invoice processing programs for our clients. Both utilize our c3 platform and receive the same level of dedicated support and assigned account managers. Our services are scalable and built with technology you can trust, and we are always looking for ways to improve our client’s experience with our products.

Resident Billing

From prebills to final billing, we have adaptable solutions for your growing portfolio. After your property’s initial implementation and data collection phase, your dedicated account manager assists with setup and quality assurance prior to creating your first prebill. By the time we transition your properties to monthly billing, you will quickly realize how the Utility Smart Difference can have an immediate impact on your utility billing operations.

Invoice Processing

PaySmart is our incoming invoice processing, auditing, and payment program. With PaySmart you are able to maintain absolute control over your incoming payables without the hassle of receiving, entering, and paying individual invoices yourself. Our transparent reporting allows you to monitor your invoices every step of the way.

Energy Star Benchmarking

We will setup and maintain your Energy Star portfolio for PaySmart properties. Using this information combined with our own utility analytics and consumption variance analysis, Utility Smart can provide insight and tips for properties to reduce utility consumption.

Submetering Systems

Our MeterSmart program provides consolidated insight into the performance of each property’s metering system in one easy to navigate dashboard so you know exactly when and if action needs to be taken. Our Meter System Replacement Program provides a new metering system at no cost to your properties and we can provide and configure submetering systems for water, gas, or electric at new or existing properties.

Customer Support

We will work on your behalf to resolve any issues with utility providers, metering systems, and residents regarding billing and invoice processing. We understand that residents are your primary customers and we treat them like our own. Our dedicated resident support team provides bilingual support for all of our utility management services to residents and patiently explains the billing programs, charges, and process – never diverting them to property management.

Services eBook

Resident Billing

From prebills to final billing, we have adaptable solutions for your growing portfolio. After your property’s initial implementation and data collection phase, your dedicated account manager assists with setup and quality assurance prior to creating your first prebill. By the time we transition your properties to monthly billing, you will quickly realize how the Utility Smart Difference can have an immediate impact on your utility billing operations.

Invoice Processing

PaySmart is our incoming invoice processing, auditing, and payment program. With PaySmart you are able to maintain absolute control over your incoming payables without the hassle of receiving, entering, and paying individual invoices yourself. Our transparent reporting allows you to monitor your invoices every step of the way.

Energy Star Benchmarking

We will setup and maintain your EnergyStar portfolio for PaySmart properties. Using this information combined with our own utility analytics and consumption variance analysis, Utility Smart can provide insight and tips for properties to reduce utility consumption.

Submetering Systems

Our MeterSmart program provides consolidated insight into the performance of each property’s metering system in one easy to navigate dashboard so you know exactly when and if action needs to be taken. Our Meter System Replacement Program provides a new metering system at no cost to your properties and we can provide and configure submetering systems for water, gas, or electric at new or existing properties.

Customer Support

We will work on your behalf to resolve any issues with utility providers, metering systems, and residents regarding billing and invoice processing. We understand that residents are your primary customers and we treat them like our own. Our dedicated resident support team provides bilingual support to residents and patiently explains the billing programs, charges, and process – never diverting them to property management.

Services eBook

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