Discover a new workflow with our innovative tools.
Our team is passionate about thinking outside of the box with developing innovative resident billing services for utility billing and expense management. We are able to incorporate relevant updates and functionalities into our c3 platform by always looking ahead and closely monitoring industry trends. Browse the videos below of some of our state-of-the-art products.
Guardian
Guardian is our regulatory compliance framework that is integrated into our platform to further reduce risk and empower our clients to understand the regulatory terrain. This product prevents our users from inadvertently making changes to billing parameters that are against the law. It also explains report values showing billing limits, citing the specific statute or regulation. Release Update: This product is currently undergoing beta testing and is expecting to be released early 2021.

Integrated Compliance
Acts as a source for regulatory answers when users ask Compass utility billing questions.

Regulatory Database
A public repository for our team members and clients to browse for reference.
Guardian
Guardian is our regulatory compliance framework that is integrated into our platform to further reduce risk and empower our clients to understand the regulatory terrain. This product prevents our users from inadvertently making changes to billing parameters that are against the law. It also explains report values showing billing limits, citing the specific statute or regulation. Release Update: This product is currently undergoing beta testing and is expecting to be released early 2021.

Integrated Compliance
Acts as a source for regulatory answers when users ask Compass utility billing questions.

Regulatory Database
A public repository for our team members and clients to browse for reference.
CompassAI
CompassAI is our software version of an account manager or customer support. More than a chatbot, CompassAI uses machine learning and our decades of encoded experience to interpret and give insightful and in-depth answers for resident billing questions. This service is constantly evolving, and we don’t expect any competitor to match its accuracy, speed, or depth. Release Update: This product is currently undergoing beta testing and is expecting to be released in 2021.

Machine Learning
Custom built AI that provides our system the ability to learn and improve from experience.

Virtual Assistant
The command-based nature of CompassAI is easy to use and requires no additional training.
CompassAI
CompassAI is our software version of an account manager or customer support. More than a chatbot, CompassAI uses machine learning and our decades of encoded experience to interpret and give insightful and in-depth answers for resident billing questions. This service is constantly evolving, and we don’t expect any competitor to match its accuracy, speed, or depth. Release Update: This product is currently undergoing beta testing and is expecting to be released in 2021.

Machine Learning
Custom built AI that provides our system the ability to learn and improve from experience.

Virtual Assistant
The command-based nature of CompassAI is easy to use and requires no additional training.
Recovery Opportunities Tool
This software tool analyzes your portfolio in-depth and presents categorized recovery and revenue opportunities for each property. It allows your account manager to fine tune the billing programs across the board or at the individual property level. Many of these opportunities can be selected, excluded, and adjusted to dial in the exact changes you want to enact. Release Update: This tool is currently released and available to use in our c3 platform.

Maximize Recovery
Our VCR process is engineered to maximize your recovery and post accurately to GL accounts.

Real-Time Reporting
Gather up-to-the-minute data and quickly identify and act on additional income opportunities.
Validation
Both our resident billing service and invoice processing program are initiated with a data collection phase which is automated and safeguarded by hundreds of validations, audits, and alerts. Our systematic validations inspect the data both in detail (such as catching typos) and comprehensively to find potential issues only visible with all expenses, meters, and resident information taken into consideration. Release Update: This tool is currently released and available to use in our c3 platform.

Comprehensive Auditing
Systematic profiling and assessing of property and provider data on a daily basis.

Data Collection
Modern metering systems, Yardi integration, and our PaySmart process each collect data daily.
Recovery Opportunities Tool
This software tool analyzes your portfolio in-depth and presents categorized recovery and revenue opportunities for each property. It allows your account manager to fine tune the billing programs across the board or at the individual property level. Many of these opportunities can be selected, excluded, and adjusted to dial in the exact changes you want to enact. Release Update: This tool is currently released and available to use in our c3 platform.

Maximize Recovery
Our VCR process is engineered to maximize your recovery and post accurately to GL accounts.

Real-Time Reporting
Gather up-to-the-minute data and quickly identify and act on additional income opportunities.
Validation
Both our resident billing service and invoice processing program are initiated with a data collection phase which is automated and safeguarded by hundreds of validations, audits, and alerts. Our systematic validations inspect the data both in detail (such as catching typos) and comprehensively to find potential issues only visible with all expenses, meters, and resident information taken into consideration. Release Update: This tool is currently released and available to use in our c3 platform.

Comprehensive Auditing
Systematic profiling and assessing of property and provider data on a daily basis.

Data Collection
Modern metering systems, Yardi integration, and our PaySmart process each collect data daily.
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