Take control of your utility expense and recovery programs.
Utility Smart creates innovative tools and solutions that empower our clients to easily understand their utility management and residential billing programs. Through our process-driven business model, we bring transparency, accountability, and a peace of mind to advanced utility management services in the multifamily and student housing markets.
Schedule your demo today.
There is no time like the present to upgrade your utility management and billing solutions platform. Send us a quick message about what you are looking to accomplish with Utility Smart, and one of our Support Representatives will be in touch with you shortly.
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Utility Smart’s service philosophy comprises five key principles which we apply both internally and also for our customers: Accountability, Transparency, Innovation, Process Driven, and Customer Focus. Collectively these principles make the foundation of our business operations. Adhering to these principles has been the source of our success over the past two decades where our growth is primarily word-of-mouth and our first clients are still with us to this day.
At Utility Smart we believe that a stronger team makes a stronger product. For this reason, we have established many team-driven community involvement programs to give back to our local community. We are thankful to have team members and clients who truly feel like family, and a wonderful city in Phoenix to call our home.
We are firm believers of owning our mistakes. Your account manager is trained and empowered to make sure issues are addressed and remedied – never hidden or ignored. We enforce this principle internally as well where we focus on the solution and how to prevent future occurrences.
We tackle issues head-on and proudly display our internal workflow and communications to our clients for review at any time. This principle is also applied within the company where we value team-based communication and encourage discussions and questions across teams or rank.
Our team is passionate about our business and encouraged to contribute their ideas for new utility management services, features, or improvements to our process. Through this collaboration, we are constantly looking beyond client expectations of our services to offer innovative and creative solutions for utility billing and expense management.
This principle is the forefront consideration when confronting new product design or tackling existing issues. Automation, data, and software is the favored solution to ensure our resident billing and invoice processing are efficient, free from errors, and scalable. The Utility Smart platform is backed by numerous automated standards learned through decades of experience in the industry.
We treat our client’s money and customers like our own, so our focus is always on maximizing property recovery and revenue while also promoting resident satisfaction.
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